How Has Social Media Changed Customer Service?
“It’s good to ask how this shift is changing the nature of customer service, as well as the relationship between companies and customers.”
In Praise of Memorizing Poetry
“We need poetry to speak the unspeakable, and certainly to speak for us when we find our tongues dumb and demure.”
A Dubious Review of Matt Damon’s New Film about Fracking
Can We Solve the Unemployment Crisis by Working Less?
Revamping the Republican Message
Time to Reject Legislative Obstructionism
On the Eve of the 2012 Presidential Election
“Here’s hoping we’ll give some thought as to how we’ve behaved this election season and apologize as needed.”
Iran’s Cyber-Retaliation
A Qualified Endorsement for Romney
The Hyped-up Claims over China
How the #FirstWorldProblems Anthem Video (Sort of) Missed the Point
Is Victory Within Reach for Romney?
Spotlighting Drone Warfare
Fighting Human Trafficking
Is “Les Mis” Slated to Be Groundbreaking?
Not Fit for Dinner: Welcoming Mormonism into the Fold
“The acceptance of a Mormon candidate is momentous because it is a sharp departure from the typical emphasis evangelicals place upon theological and doctrinal soundness.”
