Articles by C. Ryan Knight

“It’s good to ask how this shift is changing the nature of customer service, as well as the relationship between companies and customers.”

“We need poetry to speak the unspeakable, and certainly to speak for us when we find our tongues dumb and demure.”

“Here’s hoping we’ll give some thought as to how we’ve behaved this election season and apologize as needed.”

“The acceptance of a Mormon candidate is momentous because it is a sharp departure from the typical emphasis evangelicals place upon theological and doctrinal soundness.”